Payments:
• Files will not be sent until payment is accepted and approved.
• Coupon codes/discounts must be applied to the original order. No refunds for discounts will be given after payment has gone through.
Shipping:
Our WordPress themes are all instantly downloadable via our Digital Downloads service. After payment has cleared (usually within a few minutes), you will be able to download your files right from the site.
Refunds & Exchange
Due to the nature of our products (non-tangible digital goods), it is not possible to “return” a product and ensure that the product is no longer used. Therefore we do not offer to refund after a digital download purchase has been made, as a safeguard to prevent unauthorised use of our themes and designs.
However, we want you to be 100% satisfied and happy with your purchase. If you are having any issues with your purchase, experience trouble setting up, or have any questions, feel free to contact us and we’ll do our best to resolve the problem!
Additional Policies
If you are experiencing an issue with one of our themes, please contact us at https://themesart.com/contact or on Etsy. Support tickets and inquiries are generally answered within 2 business days (no weekends). Feel free to resend if you did not get a response within that time!
Support includes:
• Responding to questions or problems regarding the item and its features
• Fixing bugs and reported issues
• Providing updates to ensure compatibility with new software versions
Item support does not include:
• Customization and installation services
• Support for third party software and plug-ins
Terms of use:
By purchasing any of our digital products, you are fully consenting to and agree to adhere to the following Terms of Use.
// YOU MAY:
• Use the template for ONE WordPress website for personal or business use.
• Restyle the Theme
• Make changes to the code of the design. However, we do not offer any support for templates where alterations have been made in the template code. Additionally, we are not liable for any damages resulting from such alterations.
// YOU MAY NOT:
• Use the template on more than one blog or website.
• Resell, redistribute, share, give away, or gift any portion of the design, including, but not limited to: the template code and any add-on items that were purchased.
• Use the template to create a custom blog design for a client, or in any other commercial use manner. We do offer extended licensing options – contact us for info.
• Claim the code, graphics, or intellectual property as your own, whether it is in an altered state or not.
• Remove, alter, or replace the credit link or other proprietary notions from the blog template.